Owners access | Hotel information and booking website unofficial
Best Western Russell Hotel Maidstone, Maidstone
99US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
136 Boxley Road,
Maidstone,
United Kingdom,
ME14 2AE,
Kent
View all
We are looking for rooms with better price.
Looks like there are no rooms available in this hotel for your dates.
You can check out other hotels available or try other dates.
All visitors are offered a full breakfast for a fee.
All visitors are offered a full breakfast for a fee.
Price and Room Availability Calendar
Check availability and prices for your dates now!
Getting around
A list of all available modes of transport
City Center
Maidstone
1.1
mi
Airports
London City (LCY)
36.7
mi
London Gatwick (LGW)
43.4
mi
Bus
Bus stop400 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Fantastic Food Experience
“I had a wonderful dining experience at the hotel's restaurant. The menu was diverse, and I really enjoyed the variety of vegetarian options available. The freshly cooked breakfast was a highlight with rich offerings, and the hot food was cooked to order, which really impressed me.” view full review
Spacious and Well-Equipped
“The bathroom in my room was generously sized and well-equipped. I loved that it had both a regular-sized bath and a shower. It felt luxurious and provided a great space to unwind after a long day.” view full review
Comfortable Sleeping Arrangements
“My room was large and quite comfortable, featuring a huge bed that ensured a restful night's sleep. I appreciated the high ceilings and the Georgian grandeur that added character to the space.” view full review
Charming Accommodations
“I found my bedroom to be charming with good details that reflected the hotel's historical context. Despite some minor wear, the room was tidy and inviting, offering a perfect retreat during my stay.” view full review
General
Wi-Fi
Parking
Safe deposit box
No pets allowed
Dining
Restaurant
Show more
Location
136 Boxley Road,
Maidstone,
United Kingdom,
ME14 2AE,
Kent
Map view
136 Boxley Road,
Maidstone,
United Kingdom,
ME14 2AE,
Kent
City landmarks
Parks
Mote Park
1.3
mi
Farm
Kent Life
1.3
mi
Museums
Maidstone Museum And Bentlif Art Gallery
1.1
mi
Broadway Theatre
The Hazlitt Theatre
1.1
mi
St. Faiths Street Behind Maidstone Museum
Brenchley Gardens
1.1
mi
Stadiums
Gallagher Stadium
1.1
mi
Parks
Cobtree Manor Park
1.7
mi
Parish Church of St Luke the Evangelist
3300 ft
Maidstone Family Church
2100 ft
Shopping Area
Fremlin Walk
1.1
mi
Maidstone Borough Council
1.2
mi
St Faith's Maidstone
4000 ft
Waterside Gate
Whatman Park
1.3
mi
Maidstone Unitarian Chapel
4600 ft
Ringlestone Hall
3400 ft
Queen Victoria Statue And Drinking Fountain Opposite No 98
4700 ft
Church
All Saints The Parish Church of Maidstone
1.6
mi
Church
The Life Church
3600 ft
Quaker Meeting House
3600 ft
Shopping Area
The Mall
1.3
mi
Church
Union Street Methodist Church
3700 ft
normal and metallic rock
3700 ft
Church
Salvation Army
3700 ft
Church
St Francis Catholic Church
3700 ft
16 Mill St
Archbishop's Stables Carriage Museum The Tithe Barn
1.6
mi
Public Building
Maidstone Magistrates Court
1.4
mi
Gym
Gravity Trampoline Parks
1.7
mi
Nature reserve
Vinters Valley Nature Reserve
1.4
mi
Castle
Allington Castle
2.6
mi
Nearby
Church
St Paul's Church
1300 ft
Restaurants
Chiltern Hundreds
3100 ft
Penenden Heath Road Penenden Heath
Nai's Garden
1.4
mi
Snowdon Parade
Noble House
4000 ft
Newnham Court Farm Shopping Village Bearsted Road Bearsted Road
Seasons Restaurant
4000 ft
Bearsted Road Hilton Hotel
Mango Tree Food of India
4300 ft
57 Sandling Road
Sea Life
4400 ft
53 Sandling Road
Jade Garden
4400 ft
55-56 Sandling Road
Maidstone Tandoori
4400 ft
48 Sandling Road
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly staff
Good dining experience
Soft mattress
Steep stairs
6.6/10
Nice
Rooms
6.6
Location
6.2
Service
6.8
Dining
7.6
Guest reviews
6.6/10
based on 5 reviews
7.4
7.4/10 based on 106 reviews
Chris
United Kingdom,
December
2023
6.8/10
The hotel is in a central Maidstone location, offering a comfortable stay with friendly staff. The room, though suitable for those avoiding stairs, had a very soft mattress that may not be ideal for everyone. The dine-in experience had its ups and downs, with attentive staff but some curious menu choices. Overall, the Russell Hotel provides decent value for money in a traditional English setting.
Rooms
7.0
The room was comfortable, but the very soft mattress might not suit everyone and the climb to the 4th floor could be challenging for some.
Service
7.0
The staff were friendly and welcoming despite some menu surprises, showing willingness to assist.
Location
6.0
The central Maidstone location ensures convenience, though some noise concerns were raised during late hours.
Dining
8.0
The dining experience was good overall, with some excellent food but also odd menu choices, which may not be to everyone's taste.
Facilities
6.0
The facilities appeared to be basic but functional, adding to the overall traditional English manor feel of the hotel.
Friendly staff
Soft mattress
Katherine
United Kingdom,
December
2023
6.8/10
My stay at the hotel was a different experience. The rooms, though a bit tired with some paint chips and loose panels, still had a lovely high ceiling and Georgian grandeur. However, the layout was a bit odd and the cleanliness was questionable with used side plates and stained tablecloths. Overall, it was nice enough.
Rooms
7.0
The rooms, although a bit tired in appearance, had a lovely high ceiling and Georgian grandeur. The cleanliness could be improved.
Service
6.0
The service had its ups and downs. While the staff were attentive, there were some unusual incidents like refusing dessert choices and odd food pairings. The noise levels were also a bit disruptive with conflicting sounds.
Location
5.0
The location is good for central Maidstone, albeit affected by neighboring noise such as slamming doors and early morning disturbance. The hotel is in a residential area of Maidstone, maintaining a traditional English feel.
Dining
8.0
The dining experience was a highlight with fresh locally sourced food. However, there were some issues like leftover hard rolls from a previous event. The quality-price ratio was well balanced.
Facilities
8.0
The facilities are nice and well maintained, contributing to the traditional English manor ambiance of the hotel.
Frances
United Kingdom,
November
2023
6.6/10
My stay at the hotel had its ups and downs. The location was good for central Maidstone, but the rooms were a bit of a letdown with strong smells and a cramped space. The service was a mix of friendly and puzzling encounters. Dining was overall a pleasant experience with attentive staff, and the facilities were decent.
Rooms
5.0
The rooms smelt strongly of mothballs and paint, and were surprisingly cramped, making the stay less comfortable.
Service
7.0
The service had its ups and downs, from helpful and friendly gestures to some odd decisions that left us puzzled.
Location
7.0
The hotel is conveniently located in central Maidstone, but the atmosphere was lacking, and the surroundings felt a bit basic.
Dining
8.0
The dining experience was satisfactory, with acceptable food standards and attentive staff, providing decent value for the money.
Facilities
6.0
The facilities were sufficient, though nothing extraordinary.
Sam
United Kingdom,
August
2023
7.0/10
The hotel has a charming Georgian grandeur with clean rooms that need updating. While lacking air conditioning, the pleasant rooms were sufficient for a mid-September stay. The service was slightly flustered and could use improvement. The location is convenient but affected by noise disturbances. The dining experience was satisfactory except for leftover rolls. Overall, the hotel offers value for money with room for enhancement.
Rooms
7.0
The rooms, though in need of updating, were clean and comfortable, showcasing charming high ceilings and Georgian grandeur.
Service
6.0
The service was attentive, yet slightly flustered. The staff checked on room satisfaction but showed room for improvement.
Location
7.0
The hotel is conveniently located near central Maidstone, despite some noise disturbances from neighboring rooms and the car park.
Dining
8.0
The dining experience was satisfactory overall, with good food quality and attentive staff. However, leftover rolls detracted from the experience.
Facilities
7.0
The facilities were decent, offering a range of dining options and clean spaces, but there is potential for enhancement.
William
United Kingdom,
June
2023
6.4/10
The hotel is conveniently located near central Maidstone, offering basic but clean rooms. The service was friendly and welcoming. Dining was average, and the facilities could use some improvement. Overall, a decent choice for a stay in the area.
Rooms
7.0
The room was small but clean, with basic amenities provided. Lack of air conditioning might be an issue in hot weather.
Service
8.0
The staff was friendly and welcoming, offering extra fans to assist during the stay.
Location
6.0
The hotel's location near central Maidstone is convenient, though some areas may need improvement.
Dining
6.0
The dining experience was average, with some room for improvement in food quality.
Facilities
5.0
The facilities were basic and could benefit from upgrades for a more comfortable stay.
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
