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Best Western Russell Hotel, Maidstone
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Key details
About the Hotel
136 Boxley Road,
Maidstone,
United Kingdom,
ME14 2AE,
Kent
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All visitors are offered a full breakfast for a fee.
All visitors are offered a full breakfast for a fee.
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Getting around
A list of all available modes of transport
City Centre
Maidstone
1.8
km
Airports
London City (LCY)
59.0
km
London Gatwick (LGW)
69.9
km
Bus
Bus stop100 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was impeccably clean, making it a pleasure to return to after a long day.” view full review
Delicious Breakfast!
“The breakfast spread was good, with fresh pastries and a variety of healthy options.” view full review
Excellent Shower!
“The shower pressure was fantastic, providing a refreshing and invigorating experience.” view full review
Relaxing Spa!
“The spa treatments were heavenly, especially the aromatherapy massage that melted all my stresses away.” view full review
General
Wi-Fi
Parking
Safe deposit box
No pets allowed
Dining
Restaurant
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Location
136 Boxley Road,
Maidstone,
United Kingdom,
ME14 2AE,
Kent
Map view
136 Boxley Road,
Maidstone,
United Kingdom,
ME14 2AE,
Kent
City landmarks
Park
Mote Park
2.2
km
Farm
Kent Life
2.1
km
Museum
Maidstone Museum And Bentlif Art Gallery
1.7
km
Theatre
The Hazlitt Theatre
1.8
km
St. Faiths Street Behind Maidstone Museum
Brenchley Gardens
1.8
km
Stadium
Gallagher Stadium
1.8
km
Park
Cobtree Manor Park
2.8
km
Parish Church of St Luke the Evangelist
1.0
km
Maidstone Family Church
620 m
Shopping Area
Fremlin Walk
1.8
km
Maidstone Borough Council
1.9
km
St Faith's Maidstone
1.2
km
Waterside Gate
Whatman Park
2.1
km
Maidstone Unitarian Chapel
1.4
km
Ringlestone Hall
1.0
km
Queen Victoria Statue And Drinking Fountain Opposite No 98
1.4
km
Church
All Saints The Parish Church of Maidstone
2.6
km
Church
The Life Church
1.1
km
Quaker Meeting House
1.1
km
Shopping Area
The Mall
2.1
km
Church
Union Street Methodist Church
1.1
km
normal and metallic rock
1.1
km
Church
Salvation Army
1.1
km
Church
St Francis Catholic Church
1.1
km
16 Mill St
Archbishop's Stables Carriage Museum The Tithe Barn
2.6
km
Public Building
Maidstone Magistrates Court
2.3
km
Gym
Gravity Trampoline Parks
2.7
km
Nature reserve
Vinters Valley Nature Reserve
2.2
km
Castle
Allington Castle
4.3
km
Nearby
Church
St Paul's Church
390 m
Restaurants
Chiltern Hundreds
930 m
Penenden Heath Road Penenden Heath
Nai's Garden
2.3
km
Snowdon Parade
Noble House
1.2
km
Newnham Court Farm Shopping Village Bearsted Road Bearsted Road
Seasons Restaurant
1.2
km
Bearsted Road Hilton Hotel
Mango Tree Food of India
1.3
km
57 Sandling Road
Sea Life
1.3
km
53 Sandling Road
Jade Garden
1.3
km
55-56 Sandling Road
Maidstone Tandoori
1.3
km
48 Sandling Road
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly staff
Good dining experience
Soft mattress
Steep stairs
6.6/10
Nice
Rooms
6.6
Location
6.2
Service
6.8
Dining
7.6
Guest reviews
6.6/10
based on 5 reviews
7.4
7.4/10 based on 106 reviews
Chris
United Kingdom,
December
2023
6.8/10
The hotel is in a central Maidstone location, offering a comfortable stay with friendly staff. The room, though suitable for those avoiding stairs, had a very soft mattress that may not be ideal for everyone. The dine-in experience had its ups and downs, with attentive staff but some curious menu choices. Overall, the Russell Hotel provides decent value for money in a traditional English setting.
Rooms
7.0
The room was comfortable, but the very soft mattress might not suit everyone and the climb to the 4th floor could be challenging for some.
Service
7.0
The staff were friendly and welcoming despite some menu surprises, showing willingness to assist.
Location
6.0
The central Maidstone location ensures convenience, though some noise concerns were raised during late hours.
Dining
8.0
The dining experience was good overall, with some excellent food but also odd menu choices, which may not be to everyone's taste.
Facilities
6.0
The facilities appeared to be basic but functional, adding to the overall traditional English manor feel of the hotel.
Friendly staff
Soft mattress
Katherine
United Kingdom,
December
2023
6.8/10
My stay at the hotel was a different experience. The rooms, though a bit tired with some paint chips and loose panels, still had a lovely high ceiling and Georgian grandeur. However, the layout was a bit odd and the cleanliness was questionable with used side plates and stained tablecloths. Overall, it was nice enough.
Rooms
7.0
The rooms, although a bit tired in appearance, had a lovely high ceiling and Georgian grandeur. The cleanliness could be improved.
Service
6.0
The service had its ups and downs. While the staff were attentive, there were some unusual incidents like refusing dessert choices and odd food pairings. The noise levels were also a bit disruptive with conflicting sounds.
Location
5.0
The location is good for central Maidstone, albeit affected by neighboring noise such as slamming doors and early morning disturbance. The hotel is in a residential area of Maidstone, maintaining a traditional English feel.
Dining
8.0
The dining experience was a highlight with fresh locally sourced food. However, there were some issues like leftover hard rolls from a previous event. The quality-price ratio was well balanced.
Facilities
8.0
The facilities are nice and well maintained, contributing to the traditional English manor ambiance of the hotel.
Frances
United Kingdom,
November
2023
6.6/10
My stay at the hotel had its ups and downs. The location was good for central Maidstone, but the rooms were a bit of a letdown with strong smells and a cramped space. The service was a mix of friendly and puzzling encounters. Dining was overall a pleasant experience with attentive staff, and the facilities were decent.
Rooms
5.0
The rooms smelt strongly of mothballs and paint, and were surprisingly cramped, making the stay less comfortable.
Service
7.0
The service had its ups and downs, from helpful and friendly gestures to some odd decisions that left us puzzled.
Location
7.0
The hotel is conveniently located in central Maidstone, but the atmosphere was lacking, and the surroundings felt a bit basic.
Dining
8.0
The dining experience was satisfactory, with acceptable food standards and attentive staff, providing decent value for the money.
Facilities
6.0
The facilities were sufficient, though nothing extraordinary.
Sam
United Kingdom,
August
2023
7.0/10
The hotel has a charming Georgian grandeur with clean rooms that need updating. While lacking air conditioning, the pleasant rooms were sufficient for a mid-September stay. The service was slightly flustered and could use improvement. The location is convenient but affected by noise disturbances. The dining experience was satisfactory except for leftover rolls. Overall, the hotel offers value for money with room for enhancement.
Rooms
7.0
The rooms, though in need of updating, were clean and comfortable, showcasing charming high ceilings and Georgian grandeur.
Service
6.0
The service was attentive, yet slightly flustered. The staff checked on room satisfaction but showed room for improvement.
Location
7.0
The hotel is conveniently located near central Maidstone, despite some noise disturbances from neighboring rooms and the car park.
Dining
8.0
The dining experience was satisfactory overall, with good food quality and attentive staff. However, leftover rolls detracted from the experience.
Facilities
7.0
The facilities were decent, offering a range of dining options and clean spaces, but there is potential for enhancement.
William
United Kingdom,
June
2023
6.4/10
The hotel is conveniently located near central Maidstone, offering basic but clean rooms. The service was friendly and welcoming. Dining was average, and the facilities could use some improvement. Overall, a decent choice for a stay in the area.
Rooms
7.0
The room was small but clean, with basic amenities provided. Lack of air conditioning might be an issue in hot weather.
Service
8.0
The staff was friendly and welcoming, offering extra fans to assist during the stay.
Location
6.0
The hotel's location near central Maidstone is convenient, though some areas may need improvement.
Dining
6.0
The dining experience was average, with some room for improvement in food quality.
Facilities
5.0
The facilities were basic and could benefit from upgrades for a more comfortable stay.
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